Refund Policy

Refund Policy – Danse Macabre

All sales are final. Due to the immersive and theatrical nature of Danse Macabre: The Dance of the Damned, we do not offer refunds for tickets once purchased.

Exceptions

Refunds may only be granted under the following circumstances:

Event Cancellation: If the event is canceled by the organizers, a full refund will be issued to the original payment method.
Rescheduling: If the event is rescheduled and you are unable to attend the new date, you may request a refund within 7 days of the announcement.
Exceptional Circumstances: In rare cases (e.g. documented medical emergencies), partial refunds may be considered at the organizers’ discretion.

Ticket Transfers

If you are unable to attend, tickets may be transferred to another guest. Please contact us at [insert email] at least 48 hours prior to the event to request a name change or transfer approval.

No-Show Policy

Guests who do not attend the event and have not arranged a transfer or refund under an approved exception will not be eligible for a refund.

Contact

To request a refund under one of the exceptions above, please email us at [insert contact email] with your booking details.

WHAT TO INCLUDE IN THE REFUND POLICY

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.